What would you like to know?
Frequently asked questions
If you need more assistance, don’t hesitate to ask!
1. What type of assistance do you offer for setting up my website, online store, or course page?
We offer on-demand video tutorials and chat support as part of our main subscription. Additionally, you could purchase extra packages of ten hours each, which allows us to manage your course and membership pages, sales pages, and their webdesign, development as well as everything related to email marketing and other features you might need.
2. How long does the WordPress setup process take?
The time required to complete your WordPress account setup process is 24-72 hours, depending on the complexity of your requirements and the customizations needed.
However, we must distinguish between setting up the WordPress account and implementing the custom design, as well as updating the text and images on the pages and course content.
If you prefer to work on these pages yourself in a DIY system, it may take a bit longer depending on how familiar you are with WordPress. However, if you choose to purchase the web design and programming package we offer, the process typically takes between two weeks and a month, depending on the complexity of the site.
necesare.
3. Is there an online community?
Our Facebook group offers on-demand video lessons and chat support for setting up websites, online stores, or course pages for clients who have purchased the Premium or Complete subscription.
4. Are there any limitations on the number of websites I can set up with your service?
The subscription offer includes the setup of a single web domain. For each additional domain or subdomain, you can purchase an extra subscription at a 60% discounted price.
5. Are there additional costs associated with accessing premium modules and themes?
No, all premium modules and themes, including Elementor Pro and Astra Pro, are included in the WordPress setup package at no additional cost.
In addition, we continuously add new relevant modules that you might need to the base package, so feel free to reach out to us anytime you require an extension of your WordPress site’s capabilities.
6. Do you offer ongoing support and maintenance after the setup is complete?
Yes, we provide ongoing support services to ensure your website remains secure and optimized for performance. However, the module updates and Astra Pro theme updates service is only available to clients who have purchased the Complete and Full subscription.
The other subscription includes guidance and email-based support to help you successfully update your site on your own.
For any errors or issues encountered, we are, of course, available to assist you according to the support level of your purchased subscription.
7. Can I upgrade my subscription or add more features after the initial setup is complete?
Absolutely! You can upgrade your hosting plan or add additional features at any time to suit your growing needs. Send an email to contact@decurs.ro.
8. Do you offer training sessions for using the WordPress platform and its associated tools?
We are planning to offer step-by-step tutorials in the near future. For now, you can opt for an affordable web design and virtual assistance package of ten hours, allowing us to quickly set up pages, emails, and more for you.
9. Can I customize the design and appearance of my website using your service?
Yes, you have full control over the design and appearance of your website, online store, or course page, thanks to the flexibility of WordPress and its associated tools.
You own 100% of it
Your digital presence is about to take off
Schedule a free consultation session with our team, and let’s make things happen!